Growth Advisor


London, England, United Kingdom

Full time

Sep 12

Capchase is the growth partner for ambitious software-as-a service (SaaS) companies. Our mission is to help founders grow their businesses faster through non-dilutive capital, market insights and community support. To carry out this mission, we've received $700M+ in funding from some of the best VCs in the space like 01A Advisors (BrightHire, Master Class),  Bling Capital (Airtable, Gitlab, Lyft, Square), SciFI (Stripe, Brex), Caffeinated (OpenDoor, Airtable) and QED (Nubank, Klarna).

In a little over two years, we’ve provided billions in funding to thousands of companies, expanded operations to ten countries in the US and Europe, and grown our team from four co-founders in May 2020 to 110 Capchasers today.

Since our launch in 2020, we’ve achieved several milestones:

➡ 3K+ companies registered

💰 More than $2 billion in funding made available to the best software companies across the US and Europe

 🏃 5,000 plus months additional runway generated

 🙌 Over 100 Capchasers working across 14 cities around the world representing over 20 nationalities

 🌎 10 countries in which we operate

 📈 2,300% annual company growth

👫 Built an awesome culture.�

We're looking for a London-based Customer Success Manager (what we call at Capchase a “Growth Advisor”), to take on full ownership for guiding our customers through their funding and financial planning strategy. Your efforts will be critical in helping Founders and CFOs plan their businesses in the next 12+ months and how to capitalize on non-dilutive financing to grow.

You'll be part of the GTM team, working closely with commercial and financial leadership, and will have strong autonomy in engaging and guiding Founders through their growth journey. Sounds interesting? Read on!

✅ More about the role

  • We are building an industry-defining business at Capchase. The pace and intensity of work reflect this and we are looking for people who are ready for the challenge of doing everything 3 times better and 3 times faster
  • You will be a critical hire within the Go-To-Market function at Capchase, working closely with the Sales, Product, Finance and Marketing teams (and making them work for you), driving strategic decisions around product development, content and support materials
  • You will collaborate hand in hand with Sales to develop meaningful relationships with Founders, and become a trusted advisor

🚀What we're looking for

  • You have years (3+) of experience in finance (transaction advisory, consulting, controlling) and/or at a Fintech within alternative financing, and can provide advice comfortably to guide financial decisions and/or you have 2-3 years of experience as a CSM in a high-growth SaaS
  • You have empathy and patience; talking about finances can be stressful
  • You’re naturally competitive and enjoy scaling existing relationships as well as owning day-to-day management
  • We work as one team and so you will collaborate closely with the GTM and Product teams to ensure maximum productivity so that we exceed the ambitious goals we are setting for ourselves
  • You will be one of the first hires in a critical part of the business and we will compensate accordingly with a competitive package and stock options
  • Fluent in Spanish is a nice-to-have

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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