Account Executive


Remote within the USA. Remote only

Full time

Sep 12

Baton is looking for a talented Account Executive. The perfect candidate will enjoy working in a highly collaborative / entrepreneurial environment. As an early team member, you’ll help lay the groundwork for future development and have a hand in shaping our product, culture, and this role.


What you will be doing

  • You will own the full sales cycle from lead to close
  • Establish lasting relationships with senior executives and decision-makers
  • Help educate customers on the value of Baton throughout the adoption cycle
  • You navigate key decision makers to build Baton awareness within organizations
  • Identify customer needs and collaborate with Baton teammates to ensure customer success with special emphasis on signup and renewal
  • You will initiate, negotiate and close new and renewal contracts with customers
  • You will communicate and organize/escalate issues appropriately
  • You will prepare and educate customers on new features and releases
  • You will monitor and identify adoption and utilization trends
  • Provide recommendations based on customer's business needs and usage patterns
  • You will conduct periodic customer health-checks with an emphasis on customer happiness
  • You will serve as the voice of the customer and collect feedback to drive continuous improvement across all areas including product

What you should have

  • 2+ years of Enterprise Account Executive experience
  • Relevant experience, preferably in a SaaS organization
  • Experience managing a pipeline and closing contracts
  • Excellent communication skills both with customers and within an organization
  • Shown negotiation and closing skills
  • Consistent track record of navigating within large and mid-market organizations
  • Ability to develop senior level relationships quickly and effectively
  • Experience presenting to senior managers and the C-suite
  • Ability to handle multiple opportunities simultaneously at various stages of the buying process
  • Takes an active interest in increasing customer satisfaction and deepening customer relationships
  • Ability to be flexible and adaptive
  • Experience with enterprise SaaS vendors preferred
  • Experience using Salesforce

Benefits :

  • Medical, Dental, and Vision coverage
  • 401k
  • Unlimited vacation policy (10-day minimum)

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Baton manages and automates every step of your software implementation process