Partner Relations Manager SME

Vanta

Remote within the USA. Remote only

Full time

Sep 12

At Vanta, our mission is to secure the internet and protect consumer data. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. Our Partnerships team is currently looking for a Partner Relations Manager SME to join us!

As a Partner Relations Manager at Vanta, you will elevate our approach to our auditor partnerships, yielding informed, happy, and enthusiastic audit partners for Vanta. 

Our audit partners are critical to Vanta’s business as we continue to scale our product and customer base. Our Partner Relations Managers help iterate and streamline our partner management processes, effectively manage our group of audit partners, and educate our partners on Vanta’s technical product. 

We’re looking for an experienced relationship manager who will also develop processes that scale, to establish trust and engagement between our audit partners and Vanta, and yield a strong foundation for continued partner growth.  


What you’ll do as a Partner Relations Manager SME at Vanta:

  • Empathetically manage a portfolio of audit partners with a consultative approach, being the go-to for them on all things Vanta
  • Become an expert on Vanta’s auditor use-case, so you can articulately educate our partners on the intricacies of a technical product
  • Share actionable, useful, and organized product feedback between our audit partners, Vanta’s engineering and product organization, and our customer-facing teams 
  • Develop and document scalable practices, resources, and processes for audit partners 
  • Drive new business opportunities for Vanta, through strategically developing our referral programs for audit partners
  • Provide any product and operational support needed for our partners to be successful in working through audits with Vanta customers 


How to be successful in this role:

  • Have several years in a relationship-management (post-sales) role, with a track record of successful partner (or customer) relationships. You deeply understand (and care for!) your partners (or customers) and have built the trust needed for challenging conversations
  • Have experience building processes from the ground up, with a mind for ‘what’s needed first’ and ‘what’s needed to scale’
  • Be confident in leading important financial conversations, such as how to increase business opportunities from partners and highlighting their return on investment 
  • Be capable of learning and articulating a technical product to a technical audience
  • Be exceptionally organized, detail-oriented, and experienced in leveraging tools to drive your workflow, such as Salesforce
  • Be capable of (and excited by!) collaborating with external and internal stakeholders - including technical teams

 

What you can expect as a Vantan:

  • Industry-Competitive Salary and Equity
  • 100% covered Medical, Dental, and Vision Benefits with Dependents Coverage
  • 16 Weeks Fully Paid Parental Leave for All New Parents (Moms, Dads, Adoptive, Foster)
  • Health & Wellness Stipend
  • Remote Workspace Stipend
  • 401(k) Matching Plan
  • Flexible Work Hours and Location
  • Open & Encouraged PTO Policy
  • 12 Company Paid Holidays
  • Free Memberships to Online Wellness Platforms (One Medical, Ginger, Headspace, and more!) 
  • Virtual Team Building Activities, Lunch and Learns, and other Company-Wide Events
  • Offices in SF and NYC with Hubs of Vantans forming across the US, including but not limited to, Seattle, Austin, Indianapolis, LA, Boston, and more! 

 

At Vanta, we are committed to hiring diverse talent of different backgrounds and as such, it is important to us to provide an inclusive work environment for all. We do not discriminate on the basis of race, gender identity, age, religion, sexual orientation, veteran or disability status, or any other protected class. As an equal opportunity employer, we encourage and welcome people of all backgrounds to apply.

 

About Vanta

We started Vanta in 2016 as Equifax had lost every American's social security number, Home Depot had leaked its customers' credit card numbers to hackers, and Facebook admitted that it irresponsibly sent user data to third parties who tried to influence the US election. It was clear that security and privacy had become mainstream issues, and that we all increasingly relied on cloud services to store everything from our personal photos to our communications at work.

Vanta's mission is to be the layer of trust on top of these services, and to secure the internet, increase trust in software companies, and keep consumer data safe.

We do this by building an automated head of security for technology companies, and we use that system to both help a company secure itself and to prove their security to others.

If we succeed in our mission, it should feel irresponsible for users to put data into a product that isn't certified by Vanta, and irresponsible for companies to collect data without using Vanta to secure and monitor themselves.

 

#LI-Remote

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Vanta

The leader in automated security compliance

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