Gorgias helps e-commerce companies deliver excellent customer service at scale. We integrate email, live chat, voice, Facebook, Instagram, and SMS with Shopify, BigCommerce, and Magento.
Our product creates a unified customer profile by combining emails, live-chat, and social-media messages with e-commerce data such as purchase and delivery info. Combining all this data in a single application makes customer service more efficient and just better. Another fortunate side-effect is that some requests are completely automated using machine learning. 💬 + 📦 = ❤️
We've been around since 2015, and we're serving over 8000+ e-commerce businesses, including Steve Madden, Timbuk2, Decathlon, and Sports Illustrated.
Our revenue grew by 80% in 2021 after we raised $25 million Series B in December 2020. We doubled our global team and we accelerated our progress towards our mission to transform support from painful to exceptional for merchants. 🥳
Want to take your BDR/ Saas Sales skills to the next level? Want to gain experience alongside a bright and talented team of mid-market and enterprise account executives?
Looking to grow your tech skill set and learn more about data driven decisions using the leading sales software tools? This is a perfect opportunity!
Gorgias is building a customer support solution for Ecommerce brands. Our app merges all customer support into a single software to increase agents' efficiency and provide better support.
Meet our team here: https://www.youtube.com/watch?v=r09Wt392-iA
We're currently serving over 8,000 Ecommerce businesses, including Steve Madden, Timbuk2, and Maverick by Logan Paul.
Your mission
As a BDR, your role will be related to creating and enhancing new opportunities and deals via: calls, LinkedIn, emails and other creative channels.
- You will create new opportunities by outreaching to qualified deals
- You'll be the bridge between the Bizdev team and the sales team- taking warm leads generated by marketing and converting them into sales opportunities for our Account Executives.
- Create exciting copy, event concepts and other top and lower funnel initiatives delivering value to prospects
- Schedule events, sales meetings and product demos.
- Achieve organizational goals, monthly quotas and objectives.
Your profile
-You want to join a startup in its most exciting moment: Growth stage
-You're data driven and you're interested in scalable marketing processes.
-You're not afraid of hearing no from a lead.
-Passion for learning. You want to learn and improve every day.
-You like being a "cross-functional" team member and you're not afraid to work on multiple and different projects.
-[Optional] You've worked as a SDR in a sales or a marketing team, and you loved it!
Growth at Gorgias
-Stability: Series B raised in October 2020 of $14m
-Deal Size: $3k+ average contract value
-Close rate: 40%
-Sales cycle: 14 days to close
-Growth: 10%+ for the last 6 months
-Customers: Timbuk2, DiscoveryChannel, Adoreme, Thrive Causemetics, Maverick by Logan Paul, Sunski, +4k more
-Buyer Persona: Customer support manager / Ecommerce director
Why join us?
We build creative programs
Work with very sophisticated and automated systems in place to maximize efficiency and conversion!
-Join a high growth tech startup at a crucial time.
-Help build and scale our sales machine.
-Be one of the first BDRs on a fast growing business developement team
-Work closely with the Partner managers, marketing team and gain cross functional experience
Benefits
-Free lunch daily
-Macbook included
-Healthcare Bonus
-Work in a cool office in the heart of SF
-2 company retreats per year
-Work with a talented team you'll learn a lot from
Very competitive Base + Performance Bonus + Equity
- $50K-$57K Base
- Bonus Pay $18K
- OTE 68-75K + Equity
Expectations
- What we expect
- 11 Meetings scheduled and attended/month
- 40-50 Calls/Day
- Engage with 30 companies/week
- 8 Working hours/day
- Give me a ring (226)-840-6259 - Graeme Sailor (Business Development Team Lead)
Why join us?
🚀 We're among the fastest-growing startups in the eCommerce ecosystem
🦄 We've built an extremely efficient go-to-market engine
🥇 Work with a talented team you'll learn a lot from
🙏 Join a company where automation, good & clean data are core beliefs shared by all
Apply
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