Business Development Rep - Toronto

Gorgias

Toronto, Ontario, Canada Remote

Full time

Mar 11

This job is no longer accepting applications.

Gorgias helps e-commerce companies deliver excellent customer service at scale. We integrate email, live chat, voice, Facebook, Instagram, and SMS with Shopify, BigCommerce, and Magento.

Our product creates a unified customer profile by combining emails, live-chat, and social-media messages with e-commerce data such as purchase and delivery info. Combining all this data in a single application makes customer service more efficient and just better. Another fortunate side-effect is that some requests are completely automated using machine learning. 💬 + 📦 = ❤️

We've been around since 2015, and we're serving over 8000+ e-commerce businesses, including Steve Madden, Timbuk2, Decathlon, and Sports Illustrated.

Our revenue grew by 80% in 2021 after we raised $25 million Series B in December 2020. We doubled our global team and we accelerated our progress towards our mission to transform support from painful to exceptional for merchants. 🥳

Want to take your BDR/ Saas Sales skills to the next level? Want to gain experience alongside a bright and talented team of mid-market and enterprise account executives?

Looking to grow your tech skill set and learn more about data driven decisions using the leading sales software tools? This is a perfect opportunity!

Gorgias is building a customer support solution for Ecommerce brands. Our app merges all customer support into a single software to increase agents' efficiency and provide better support.

Meet our team herehttps://www.youtube.com/watch?v=r09Wt392-iA

We're currently serving over 8,000 Ecommerce businesses, including Steve Madden, Timbuk2, and Maverick by Logan Paul.

Your mission

As a BDR, your role will be related to creating and enhancing new opportunities and deals via: calls, LinkedIn, emails and other creative channels.

- You will create new opportunities by outreaching to qualified deals

- You'll be the bridge between the Bizdev team and the sales team- taking warm leads generated by marketing and converting them into sales opportunities for our Account Executives.

- Create exciting copy, event concepts and other top and lower funnel initiatives delivering value to prospects

- Schedule events, sales meetings and product demos.

- Achieve organizational goals, monthly quotas and objectives.

Your profile

-You want to join a startup in its most exciting moment: Growth stage

-You're data driven and you're interested in scalable marketing processes.

-You're not afraid of hearing no from a lead.

-Passion for learning. You want to learn and improve every day.

-You like being a "cross-functional" team member and you're not afraid to work on multiple and different projects.

-[Optional] You've worked as a SDR in a sales or a marketing team, and you loved it!

Growth at Gorgias

-Stability: Series B raised in October 2020 of $14m

-Deal Size: $3k+ average contract value

-Close rate: 40%

-Sales cycle: 14 days to close

-Growth: 10%+ for the last 6 months

-Customers: Timbuk2, DiscoveryChannel, Adoreme, Thrive Causemetics, Maverick by Logan Paul, Sunski, +4k more

-Buyer Persona: Customer support manager / Ecommerce director

Why join us?

We build creative programs

Work with very sophisticated and automated systems in place to maximize efficiency and conversion!

-Join a high growth tech startup at a crucial time.

-Help build and scale our sales machine.

-Be one of the first BDRs on a fast growing business developement team

-Work closely with the Partner managers, marketing team and gain cross functional experience

Benefits

-Free lunch daily

-Macbook included

-Healthcare Bonus

-Work in a cool office in the heart of SF

-2 company retreats per year

-Work with a talented team you'll learn a lot from

Very competitive Base + Performance Bonus + Equity

  • $50K-$57K Base
  • Bonus Pay $18K
  • OTE 68-75K + Equity

Expectations

  • What we expect
  • 11 Meetings scheduled and attended/month
  • 40-50 Calls/Day
  • Engage with 30 companies/week
  • 8 Working hours/day
  • Give me a ring (226)-840-6259 - Graeme Sailor (Business Development Team Lead)

Why join us?

🚀 We're among the fastest-growing startups in the eCommerce ecosystem

🦄 We've built an extremely efficient go-to-market engine

🥇 Work with a talented team you'll learn a lot from

🙏 Join a company where automation, good & clean data are core beliefs shared by all

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Gorgias

Helping independent e-commerce brands provide an outstanding customer service experience.

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