Territory Manager


Birmingham, AL, USA

Full time

Nov 15

At Shipshape, everything we do is to help homeowners save time, money and energy. As a result, we are reducing one of the largest sources of pollution in the world - the carbon footprint from single family homes. If you are passionate about aligning your work efforts with your ability to make a real, meaningful impact in the world, then Shipshape is the right place for you to work! We believe homes should be safe, reliable, efficient and comfortable. Shipshape provides an end-to-end virtualized facilities management solution designed for the homeowner. Our platform was built using new, cutting-edge technology we have developed. If you are passionate about helping real people, love technology, aren't afraid of a challenge and have a desire to push yourself to your maximum potential, Shipshape is where you belong. Join us on our mission to make homes smart enough to take care of themselves!

About the position

Join Shipshape as a Territory Manager and become a lead in our organization and manager of the elite installation and sales group we call the “Seal Team”. Territory Managers are responsible for the financial and operational performance of a geographic region, including relationship management, meeting financial metrics and ensuring operational excellence. This role is based in Birmingham, Alabama and will be responsible for a territory including Alabama, Tennessee and Georgia.

This is one of the most important jobs in the company because you will be responsible for the performance of an entire market and have a wide-range of stakeholders and responsibilities to manage.

  • Become an expert in smart home applications to home maintenance and the Shipshape solutions.
  • Build out a world-class sales team to service your territory, consisting of hybrid inside sales and field install tech associates, collectively known as the “Seal Team”
  • Management of sales and installation “Seal Team” in the planning and execution of sales strategy.
  • Management of third party relationships (e.g. Service Dealer Partners), including conducting periodic update calls and onboarding local partners.
  • Educate and train our sales team, partners and customers about our suite of services.
  • Management of territory specific P&L and Inventory to ensure the ability to meet sales, growth and quality objectives.
  • Participate in the formulation of territory goals and metrics (e.g. KPIs, Sales Goals, Income Metrics, etc.)
  • Be a local brand ambassador for Shipshape.
  • Cultivate a culture of excellence within the territory.

Requested experience

  • Experience in sales or relationship management.
  • Ability to be goal-oriented, self-motivated, confident, thorough and committed.
  • Ability to operate with enthusiasm and flexibility in a constantly evolving team environment.
  • Ability to build influential relationships and deliver results in a cross-functional/matrixed environment.
  • Experience working with customers and partnerships in home service industry.
  • Experience working with Salesforce or another CRM is a plus.
  • Experience managing P&L responsibilities in a similar business environment.

Key Attributes

  • Diversified set of skills and experience
  • Ability and willingness to learn and execute new ideas
  • High levels of Agility and Flexibility
  • Comfort with Ambiguity
  • Issues Management Expert
  • People Management Expert
  • Exceptional Communication
  • Exceptional Organization
  • Innovative Thinker
  • Decisive Leader
  • Relationship Oriented
  • High Financial and Operational Acumen

Commitment & Compensation

This is a full time position with complete benefits including health insurance and participation in the employee equity program. Shipshape is an early stage, rapidly growing start up. We are learning every day how to deliver more value, more efficiently for our customers. Homeowners depend on Shipshape. When you come to work for Shipshape you should know that it will be hard work, and you will find that team members work long hours because we are excited about our mission to make homes smart enough to take care of themselves.

This is a quota carrying position that stands to make a high bonus for hitting territory goals.

Career development

Shipshape encourages career development. As an early-stage and rapidly growing company, Territory Managers are a highly visible role and have the potential to grow upward within the company as we expand to new markets and service lines.

Shipshape is an Equal Opportunity Employer

At Shipshape Equality is one of our core values. We do not discriminate on the basis of race, religion, color, nation origin, gender, sexual orientation, age marital status, veteran status or disability status. 

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Your Home: Smart Enough to Take Care of Itself